Cru Military Gains Consistent Print Quality and Personalized Fulfillment with Chalk Line
How can nonprofits get consistent, customized print fulfillment without managing multiple vendors or sacrificing turnaround time? A dedicated print partner can combine reliable print quality, on-demand production, and customized fulfillment in one streamlined process. For Cru Military, Chalk Line provides that combination while also offering something especially valuable: the ability to insert individual missionary prayer letters into each order of its IMPACT publication.
The Challenge
Cru Military, a ministry of Cru, produces IMPACT, a bi-annual publication used by its missionary staff to communicate with the people who support their work.
Previously, the organization relied on FedEx Office locations for printing. While convenient, the decentralized approach created challenges. Print quality could vary from location to location, making it difficult to ensure that every staff member received the same professional result.
Cru Military also needed more than printing. Its staff needed customized orders and fulfillment options that traditional retail print locations weren't equipped to provide.
They needed a FedEx Office alternative for nonprofits that could deliver consistent quality while adapting to the way their ministry actually works.
The Solution
Chalk Line became a dedicated print partner for Cru Military, providing on-demand printing, customized fulfillment, and fast turnaround times.
Instead of coordinating with different print locations, Cru Military now has a dedicated point of contact at Chalk Line. Their team has someone who understands their account, responds quickly, and helps solve fulfillment needs as they arise.
The most significant innovation has been the ability to combine IMPACT with personalized correspondence from individual missionary staff.
Chalk Line can print the publication and insert each missionary's personal prayer letter into the appropriate order before fulfillment. According to Cru Military, no other printing company they worked with had been able to provide this service.
That capability transformed a standard print job into custom printing for nonprofits that supports highly personal donor communication.
Chalk Line also helps Cru Military's support staff efficiently place customized orders on its catalog page, making materials easier to manage and distribute.
The Results
Cru Military's partnership with Chalk Line has resulted in:
More consistent print quality across IMPACT orders
Fast turnaround times through responsive, on-demand printing
Personalized prayer letter insertion for individual missionary staff
Simpler custom fulfillment for ministry support teams
Effective catalog integration for customized orders
A dedicated point of contact who is responsive and easy to reach
For Cru Military, the result isn't simply better printing. It's a nonprofit print fulfillment process designed around how its staff communicate with supporters.
What Cru Military Says
“Chalk Line's print services and quality have been excellent, and the quick turnaround has been tremendous. One of the greatest differences is the ability for our missionary staff to include their personal prayer letters with IMPACT. That's something we haven't been able to do with other printing companies. It has been a game-changer for us.”
Joel Martinson, Director, CMC | Cru Military
Looking for a Better Nonprofit Print Fulfillment Partner?
If your organization needs consistent print quality, fast turnaround, or customized fulfillment that traditional print vendors can't provide, talk with Chalk Line about building a print solution around the way your nonprofit actually works.